Frequently Asked Questions (FAQ)
About Phoran Masala
What is Phoran Masala?
Phoran Masala is a premium Indian spice brand built on three principles: honest sourcing, small-batch processing, and complete transparency. We source directly from farmers in India’s best spice-growing regions — turmeric from Erode, cardamom from Idukki, cumin from Unjha — and process in small batches without artificial colours, fillers, or preservatives. Read our full story →
Why is Phoran different from supermarket spice brands?
Three things: traceability, freshness, and purity. We know exactly where every spice comes from, process in small batches so products are fresh, and add nothing that isn’t a spice. Most supermarket brands cannot say the same. Read our Quality Promise →
Where is Phoran Masala based?
We are an Indian brand, shipping across India. Our spices are sourced from growing regions across the country and processed in small batches before reaching you.
Sourcing & Quality
Where do Phoran spices come from?
Each spice is sourced from its optimal growing region: turmeric from Erode and Salem (Tamil Nadu), cardamom from Idukki and Wayanad (Kerala), cumin from Unjha (Gujarat), red chillies from Rajasthan and Andhra Pradesh. We visit our sources and work directly with farmers wherever possible.
Are Phoran spices lab-tested?
Yes. All products are tested for purity and are free from artificial colours, fillers, and adulterants. We are committed to full transparency about what goes into every packet.
Are Phoran spices organic?
We prioritise working with farmers who use minimal or no synthetic pesticides. Our focus is on quality and purity — the same values that organic certification represents. We test all products for purity and adulteration.
How do I know if my spices are adulterated?
Some home tests exist — dissolving turmeric in water to check for artificial colour, for example. But most adulteration is undetectable without lab testing. The most reliable protection is buying from transparent, traceable brands. Read about spice adulteration in India →
Products & Usage
What products does Phoran sell?
We sell whole spices (cumin, cardamom, cloves, fennel, turmeric, black pepper, coriander, and more), masala blends (garam masala, biryani masala, chai masala, malvani masala, pav bhaji masala, tandoor masala, and others), and spice bundles including our signature Panch Phoron Six-Spice Bundle. See all recipes using our spices →
How much spice should I use per dish?
General guidelines: whole spices for tempering (1 tsp per dish serving 4), ground spices in gravies (1–2 tsp per dish), finishing spices like garam masala (½–1 tsp added at the end). Each product page has specific usage guidance. Read our Whole vs Ground Spices guide →
What is the difference between whole spices and ground spices?
Whole spices are used for tempering and slow cooking; ground spices for marinades, gravies, and spice blends. Whole spices stay fresh longer. Full guide here →
How long do Phoran spices last?
Whole spices: 2–3 years stored correctly. Ground spices and masala blends: 12–18 months. Store in airtight containers away from heat, light, and moisture. Check the best-before date on each packet.
Can I use Phoran masalas for restaurant-style cooking?
Yes — our blends are formulated for home cooks who want restaurant-quality results. We also supply restaurants and cloud kitchens. See our recipe collection →
Orders & Shipping
Do you ship across India?
Yes. We ship to all major cities and most pin codes across India. Delivery times vary by location — typically 3–7 business days.
What is your return policy?
If you receive a damaged or incorrect product, contact us within 48 hours of delivery and we will arrange a replacement or refund. Quality issues are taken seriously — please share details and we will investigate every case.
How do I track my order?
You will receive a tracking link by email or SMS once your order is dispatched. If you have not received tracking details within 2 business days of ordering, contact us at the details below.
Wholesale & B2B
Do you supply to restaurants and food businesses?
Yes. We supply to restaurants, cloud kitchens, catering businesses, and food manufacturers. Contact us for wholesale pricing, minimum order quantities, and custom blend options.
Can you create custom spice blends?
Yes, for B2B customers with sufficient volume. Contact us to discuss your requirements.
Contact
How do I get in touch?
For order queries, product questions, or wholesale enquiries, contact us through our website or reach out via the contact details on our Contact page. We respond to all queries within 1 business day.
